Cookie Policy

Last updated: October 2026

This policy explains the cookies and similar technologies used on ajewellers.com. For how we use personal data more generally, see our Privacy Policy.

What cookies are

Cookies are small files a website saves on your device. They let the site remember things, such as what is in your cart, and help us understand how the site is used. Similar technologies, such as pixels and local storage, work in much the same way, and this policy covers those too.

Your choice

When you first visit from the UK or Europe we ask whether you accept analytics and marketing cookies. Until you accept, we only use the essential cookies needed to run the site. Declining does not stop you browsing or buying.

You can change your mind at any time by clearing this site's cookies in your browser settings. The banner will then appear again on your next visit. You can also block cookies entirely in your browser, although parts of the site, such as the cart and checkout, may then stop working.

Essential cookies

These are needed for the site to work and are always on.

Cookie Purpose Lasts
_shopify_essential
Shopify
Keeps your session, cart and checkout working, and remembers your cookie choice Up to 1 year
localization
Shopify
Remembers your country and currency Up to 1 year
cart, cart_currency and related cookies
Shopify
Remember the contents of your cart Up to 2 weeks

Analytics cookies

These are only used if you accept them. They help us understand how visitors use the site so we can improve it.

Cookie Purpose Lasts
_shopify_analytics
Shopify
Store analytics, such as visits and pages viewed Up to 1 year
_ga, _ga_*
Google Analytics
Tells visitors apart and counts visits and page views Up to 2 years
_clck
Microsoft Clarity
Recognises your browser across visits for session recordings and heatmaps 1 year
_clsk
Microsoft Clarity
Joins the pages you view into one session recording 1 day

Microsoft Clarity records how visitors use the site, including mouse movements, clicks and scrolling. What you type into form fields is masked. Microsoft may also set its own cookies on its domains (clarity.ms and bing.com) when Clarity loads.

Marketing cookies

These are only used if you accept them. They let us measure our advertising and show relevant adverts on other platforms.

Cookie Purpose Lasts
_shopify_marketing
Shopify
Links visits to the marketing that brought them Up to 1 year
_fbp
Meta (Facebook and Instagram)
Measures and targets advertising on Facebook and Instagram 3 months
_pin_unauth
Pinterest
Measures advertising on Pinterest 1 year

Other services on our site

Some features load content from other companies. These work whether or not you accept cookies, and the provider will receive your IP address and basic browser details when the feature loads.

  • Google Fonts and Google Maps: the fonts used on the site and the store map.
  • Google reviews (Reputon): the customer reviews shown on the site.
  • WhatsApp chat button (Dondy): lets you start a WhatsApp conversation with us.
  • Calendly: the appointment booking calendar.
  • hCaptcha: protects our forms from spam.
  • Shop Pay: Shopify's faster checkout option.

Contact

If you have a question about cookies, email info@ajewellers.com or call 020 3318 9164.